Lux Spa Concierge: Elevate Guest Experience & Retail

East-West-Hospitality

Avon (CO)

On-site

USD 17,000 - 28,000

Part time

3 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Enjoy $8 employee lunches

Marriott Hotel Discounts Worldwide

Paid Time Off

401(K) Plan

Career Development Trainings

Discounted Gym Memberships

Eye Pieces discounts

Corporate Discounts through Perk Spot

Referral Program $500

Job summary

East West Hospitality's Spa Anjali at The Westin Riverfront Resort & Spa in Avon, Colorado is seeking a part-time Spa Concierge to deliver exceptional, five-star guest experiences. You’ll be the welcoming face of the spa, ensuring every guest’s visit is smooth, luxurious, and memorable while supporting a wellness‑minded team.

The ideal candidate has strong communication, attention to detail, and a genuine passion for guest service.

Qualifications

Must be able to work weekends and some holidays.
Must be at least 18 years of age.
Strong communication and attention to detail.
Experience with POS, reservations, scheduling and retail upselling is a plus.

Responsibilities

Maintain cleanliness and presentation standards throughout the spa boutique and relaxation lounge, including opening and closing procedures.
Manage spa reservations and scheduling while providing outstanding guest service and promptly addressing or reporting service issues.
Merchandise, restock, and actively upsell boutique products while meeting or exceeding retail goals.
Process all transactions accurately and efficiently through the POS system and assist in other areas of the spa, including the Fitness Desk, as needed.
Work a flexible schedule based on business needs, including weekends, holidays, and opening and closing shifts.