Lux Spa Attendant — Poolside & Guest Experience

Stanly Ranch, Auberge Collection; Napa (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Stanly Ranch, Auberge Collection in Napa Valley is seeking a Spa Attendant to warmly welcome guests, orient them to spa facilities and deliver personal guest service in a fast-paced outdoor resort setting.

You will help maintain treatment areas, assist with poolside service and ensure the spa environment reflects the brand's luxury standards, with emphasis on attentiveness, teamwork and flawless communication.

Qualifications

• Previous experience in customer service, personal care industry or pool service at a luxury resort.
• Ability to work in a fast-paced outdoor environment with an outgoing team.
• Excellent communication skills.
• Personality that goes above and beyond.

Responsibilities

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing guest areas.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Skills

Customer service

Excellent communication

Team player

Attention to detail

Job description

Stanly Ranch, Auberge Collection in Napa Valley is seeking a Spa Attendant to warmly welcome guests, orient them to spa facilities and deliver personal guest service in a fast-paced outdoor resort setting.

You will help maintain treatment areas, assist with poolside service and ensure the spa environment reflects the brand's luxury standards, with emphasis on attentiveness, teamwork and flawless communication.