Luxury Housekeeping Supervisor – Napa Valley Resort

Auberge Collection; Napa (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Auberge Collection in Napa, CA, seeks a Housekeeping Supervisor to lead and elevate guest room and public area cleanliness at Stanly Ranch. You will guide the housekeeping team, ensure standards, and maintain supplies while enhancing guest experiences at a luxury resort.

Responsibilities include scheduling, training, and addressing guest requests with a focus on timely, high-quality cleaning and service. This role requires English communication and flexible weekend/holiday availability.

Qualifications

• Minimum of two years Housekeeping experience
• Able to communicate in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior experience in a luxury hotel preferred

Responsibilities

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Skills

Housekeeping experience

English communication

Flexible schedule

Luxury hotel experience

Job description

Auberge Collection in Napa, CA, seeks a Housekeeping Supervisor to lead and elevate guest room and public area cleanliness at Stanly Ranch. You will guide the housekeeping team, ensure standards, and maintain supplies while enhancing guest experiences at a luxury resort.

Responsibilities include scheduling, training, and addressing guest requests with a focus on timely, high-quality cleaning and service. This role requires English communication and flexible weekend/holiday availability.