Lux Room Attendant — Luxury Resort Cleaning & Service

PALMS SOUTH BEACH INC; Miami Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Palms Hotel & Spa in Miami Beach, FL is seeking a Room Attendant to maintain the highest standards of cleanliness and presentation for all guest rooms and public spaces. You will serve as a brand ambassador in a luxury resort environment.

Responsibilities include meticulous cleaning, bathroom sanitization, amenity replenishment, and proactive reporting of maintenance issues, while ensuring safety and guest satisfaction in a 24/7 operation.

Qualifications

• 1+ year housekeeping experience in luxury hotel or resort.
• Basic English proficiency required for safety and guest interaction.
• Bilingual skills (English/Spanish or English/Haitian Creole) are highly desirable.
• Attention to detail and ability to work independently.
• Positive attitude and ability to stay calm during peak occupancy.

Responsibilities

• Clean guest rooms and public areas to brand standards.
• Deep-clean and sanitize bathrooms daily with luxury-grade agents.
• Inventory and replenish room amenities and linens for a pristine presentation.
• Identify maintenance needs and safety hazards using the hotel reporting system.
• Respond promptly to guest requests and maintain a welcoming atmosphere.
• Follow safety protocols and complete required training (e.g., safety, OSHA).

Skills

Basic English

Bilingual EN/ES

Bilingual EN/HC Creole

Job description

The Palms Hotel & Spa in Miami Beach, FL is seeking a Room Attendant to maintain the highest standards of cleanliness and presentation for all guest rooms and public spaces. You will serve as a brand ambassador in a luxury resort environment.

Responsibilities include meticulous cleaning, bathroom sanitization, amenity replenishment, and proactive reporting of maintenance issues, while ensuring safety and guest satisfaction in a 24/7 operation.