Lux Retail Keyholder: Lead & Inspire (50% Discount)

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; New York (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health and dental insurance

Job summary

SMCP—Sandro & Maje in Williamsburg is seeking a Full-Time Keyholder to lead the team, ensure smooth daily operations, and deliver an outstanding customer experience in a luxury setting.

You will open/close, manage cash, coach staff, and drive sales while maintaining brand standards and client relationships. Applicants should have retail experience and a passion for fashion in a fast-paced environment.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service in luxury retail.
• Excellent communication skills and a friendly, approachable demeanor.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

SMCP—Sandro & Maje in Williamsburg is seeking a Full-Time Keyholder to lead the team, ensure smooth daily operations, and deliver an outstanding customer experience in a luxury setting.

You will open/close, manage cash, coach staff, and drive sales while maintaining brand standards and client relationships. Applicants should have retail experience and a passion for fashion in a fast-paced environment.