Lux Resort Dining Concierge

Evermore Orlando; Orlando (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

Short-Term Disability

Long-Term Disability

Medical, Dental, Vision coverage

Job summary

Evermore Orlando is seeking a full-time on-site Food & Beverage Concierge to enhance guest dining experiences across the resort and Conrad Orlando offerings.

You will engage with guests to understand preferences, manage allergies, and collaborate with the culinary team to tailor menus and events. The role involves coordinating in-home dining, reservations, and ensuring seamless delivery of orders with exceptional service.

Qualifications

• Experience with standard hospitality computer systems (POS, work orders, inventory).
• 2+ years in a similar hospitality/catering role preferred.
• Knowledge of Orlando dining scene to tailor on-site experiences.

Responsibilities

• Act as a resort food and beverage concierge with knowledge of offerings including Conrad Orlando.
• Maintain understanding of restaurant menus, seasonal offerings, ingredients and prep methods.
• Engage with guests to understand dining preferences, allergies, dietary restrictions and special occasions.
• Follow allergy procedures and accommodate dietary needs with the culinary team.
• Coordinate and book in-home dining experiences and restaurant reservations.
• Communicate with delivery drivers and culinary team to ensure timely delivery and accuracy.

Skills

POS systems

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Time management

Guest service

Tools

POS

Work order systems

Inventory management

Job description

Evermore Orlando is seeking a full-time on-site Food & Beverage Concierge to enhance guest dining experiences across the resort and Conrad Orlando offerings.

You will engage with guests to understand preferences, manage allergies, and collaborate with the culinary team to tailor menus and events. The role involves coordinating in-home dining, reservations, and ensuring seamless delivery of orders with exceptional service.