Culinary Concierge: Personalized Dining & F&B Experience

Evermore Orlando Resort; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Evermore Orlando Resort is seeking a hospitality concierge in food and beverage to enhance guest dining experiences across the resort and Conrad Orlando. You will master the menus, guide guests on seasonal offerings, and work closely with culinary teams to tailor experiences.

This role emphasizes allergy safety, personalized dining, and seamless delivery coordination, with a keen focus on guest satisfaction and proactive service in a fast-paced luxury setting.

Qualifications

• Experienced with standard industry computer systems (POS, work order, inventory).
• Two years in a similar hospitality/catering role preferred.
• Knowledge of Orlando dining scene for on-site personalization.
• Excellent communication and interpersonal skills; ability to interact with a wide range of guests.
• Strong organizational and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Ability to handle guest requests with grace and professionalism.
• Strong written and verbal communication skills.
• Proven time management and punctuality.
• Comply with FL food, alcohol and safety certifications.

Responsibilities

• Act as a resort food and beverage concierge with knowledge of all offerings including Conrad Orlando.
• Maintain understanding of resort restaurant menus, seasonal offerings, ingredients and preparation methods.
• Engage with guests to understand dining preferences, allergies, dietary restrictions and occasions.
• Follow allergy procedures and big nine allergens in menu items.
• Collaborate with culinary team to accommodate special requests and modify items.
• Coordinate and book in-home dining experiences.
• Assist with restaurant reservations property-wide.
• Coordinate with delivery drivers and culinary team for orders.

Skills

POS systems

Guest service

Communication

Multitasking

Orlando dining

Job description

Evermore Orlando Resort is seeking a hospitality concierge in food and beverage to enhance guest dining experiences across the resort and Conrad Orlando. You will master the menus, guide guests on seasonal offerings, and work closely with culinary teams to tailor experiences.

This role emphasizes allergy safety, personalized dining, and seamless delivery coordination, with a keen focus on guest satisfaction and proactive service in a fast-paced luxury setting.