Lux Resort Barista & Guest Experience Specialist

Omni Hotels & Resorts; Frisco (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Omni Hotels & Resorts in Frisco, TX is seeking a guest-focused Team Member for the Toast & Tee Coffee Collective, serving beverages, pastries, and other selections with accuracy and enthusiasm.

You will upsell items, process orders at the POS, and deliver outstanding service to every guest while maintaining cash handling responsibilities and a flexible schedule that includes weekends and holidays.

Qualifications

• Previous barista experience preferred.
• Must have cash handling experience.
• Flexible availability, including weekends and holidays.
• Must be able to lift at least 30lbs.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Omni Hotels & Resorts.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Answers guest questions about menu items.
• Up-sells items.
• Provides quality beverages, pastries, and other selections by adhering to recipes and presentation standards.

Skills

Cash handling

Customer service

Job description

Omni Hotels & Resorts in Frisco, TX is seeking a guest-focused Team Member for the Toast & Tee Coffee Collective, serving beverages, pastries, and other selections with accuracy and enthusiasm.

You will upsell items, process orders at the POS, and deliver outstanding service to every guest while maintaining cash handling responsibilities and a flexible schedule that includes weekends and holidays.