Lux Pool & Beach Attendant: Guest Experience

Four Seasons Hotels and Resorts; Kailua (HI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Hourly Rate: $24.85

On-site Physical Therapist

24-hour access to Indoor and Outdoor G

Holiday, Vacation & Sick pay

Robust Benefit Plan

Company Match 401K Plan

Laundered Employee Uniform

Free employee meals prepared by the FS

Complimentary stays at Four Seasons

Training and Development Opportunities

Employee Recognition Programs

Job summary

Four Seasons Resort Hualālai in Hawaii is seeking a Pool & Beach Attendant who delivers genuine hospitality with warmth and professionalism. The role focuses on creating exceptional poolside and beach experiences by anticipating guest needs and upholding high Four Seasons standards.

Responsibilities include greeting guests, assisting with seating, maintaining cleanliness, and supporting Recreation and Food & Beverage operations in a dynamic outdoor environment.

Qualifications

• Legal work authorization in the United States.
• Tuberculosis clearance card as required by Hawaii health authorities for food & beverage roles.
• Genuine passion for hospitality and guest service.
• Previous food & beverage, recreation, or guest services experience preferred.
• Ability to work outdoors in varying weather conditions and stand for extended periods.

Responsibilities

• Greet guests and seat them proactively, with a warm, professional approach.
• Welcome guests to pool and beach areas and maintain seating arrangements.
• Anticipate guest needs and respond promptly to requests and service opportunities.
• Maintain cleanliness across pool and beach areas, clearing items as needed.
• Set up, operate, and break down service stations, tables, buffets, and amenity areas.
• Support Recreation and Food & Beverage operations while upholding Four Seasons standards.
• Collaborate with team members to create seamless guest experiences.

Skills

Customer service

Communication

Hospitality

Physical stamina

Teamwork

Job description

Four Seasons Resort Hualālai in Hawaii is seeking a Pool & Beach Attendant who delivers genuine hospitality with warmth and professionalism. The role focuses on creating exceptional poolside and beach experiences by anticipating guest needs and upholding high Four Seasons standards.

Responsibilities include greeting guests, assisting with seating, maintaining cleanliness, and supporting Recreation and Food & Beverage operations in a dynamic outdoor environment.