Lux Lobby Lounge Host at a 5-Star Resort

Fairmont Hotels & Resorts; Del Mar (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Complimentary meals

On-site parking

Hotel discounts

Food, spa, and resort discounts

Career growth worldwide

Training & development

Social responsibility

Recognition & rewards

Meaningful work

Job summary

Fairmont Grand Del Mar invites you to join as a Lobby Lounge Host, greeting guests with warmth and professionalism. You will manage reservations, coordinate seating, and communicate guest preferences to servers and management.

A congenial appearance and a proactive approach to guest questions are essential to ensure a seamless dining experience in our luxury setting. Ideal candidates have strong communication skills, basic math and computer skills, and a solid understanding of California serving

Qualifications

• Food Handlers Card required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written
• Must possess basic math skills and the ability to use a calculator.
• Must possess basic computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Responsibilities

• Display a congenial appearance and is well groomed at all times.
• Communicate all reservations and guest comments to management and servers.
• Maintain thorough knowledge of all restaurant and hotel offerings
• Welcoming guests
• Coordinating the seating of guests and managing reservations.
• Answer all phone calls received at the hostess stand.
• Maintain cleanliness and organization of hostess stand and entryway.
• Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
• Communication of guest profile and expectations is essential to relay forward to servers and management.
• Perform general clerical tasks including utilization of Open Table.

Skills

Communication skills

Math skills

Computer skills

Problem solving

Reading/writing

Education

High School graduate

Tools

OpenTable

Job description

Fairmont Grand Del Mar invites you to join as a Lobby Lounge Host, greeting guests with warmth and professionalism. You will manage reservations, coordinate seating, and communicate guest preferences to servers and management.

A congenial appearance and a proactive approach to guest questions are essential to ensure a seamless dining experience in our luxury setting. Ideal candidates have strong communication skills, basic math and computer skills, and a solid understanding of California serving