Lobby Lounge Host – Premier Guest Experience

Accorhotel; San Diego (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Complimentary meals

Complimentary on-site parking

Hotel discounts

F&B and spa discounts

Job summary

Fairmont Grand Del Mar requires a courteous hostess to warmly welcome guests, manage seating and reservations, and communicate guest needs to servers and management. The role emphasizes knowledge of hotel offerings, professional communication, and strong guest service.

Training and rigorous standards ensure a premium guest experience at this luxury resort in San Diego. Eligibility includes a Food Handlers Card, basic math and computer skills, and the ability to read, write, and understand

Qualifications

• High School graduate is required.
• Food Handlers Card is required.
• Must read/write/understand English and basic workplace language.
• Good communication skills, verbal and written, are essential.

Responsibilities

• Greet guests with a congenial appearance and manage seating and reservations.
• Relay reservations and guest comments to management and servers.
• Maintain knowledge of restaurant and hotel offerings.
• Answer all phone calls at the hostess stand.
• Maintain cleanliness and organization of the hostess stand and entryway.
• Oversee reservation and hostess equipment, software, and supplies.

Skills

Guest service

Communication

Basic math

Basic computer skills

Education

High school diploma

Tools

OpenTable

Job description

Fairmont Grand Del Mar requires a courteous hostess to warmly welcome guests, manage seating and reservations, and communicate guest needs to servers and management. The role emphasizes knowledge of hotel offerings, professional communication, and strong guest service.

Training and rigorous standards ensure a premium guest experience at this luxury resort in San Diego. Eligibility includes a Food Handlers Card, basic math and computer skills, and the ability to read, write, and understand