Lux In-Room Dining Concierge — Luxury Resort

Four Seasons Hotels Ltd; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance after 30 days of emp

Employer-paid Dental and Vision

401(k) and Retirement Plan Matching

Employee Assistance Program

Learning & development programs

Exclusive Four Seasons travel and team

Job summary

Four Seasons Resort Orlando at Walt Disney World Resort seeks an In-Room Dining Coordinator to deliver personalized dining experiences in guests' rooms. You will receive guest requests, coordinate with kitchen and service staff, and ensure prompt, flawless service with attention to detail.

The ideal candidate has 1-2 years in Food & Beverage, understands Opera or Micros, is fluent in English, and works well under pressure.

Qualifications

• 1–2 years in Food & Beverage preferred.
• Fluency in English and professional communication.
• Willingness to learn hotel hospitality standards.
• Able to work flexible shifts, including weekends and holidays.
• Familiarity with hotel guest service expectations.

Responsibilities

• Answer calls and take guest dining orders following Four Seasons standards.
• Relay orders to kitchen and service staff; ensure accurate, timely delivery to rooms.
• Monitor guest satisfaction, address concerns, and suggest items when appropriate.
• Coordinate amenity deliveries and special requests from guests.
• Collaborate with colleagues to maintain a seamless in-room dining operation.

Skills

Guest service

English fluency

Teamwork

Ability to work under pressure

Attention to detail

Tools

Opera POS

Micros POS

Job description

Four Seasons Resort Orlando at Walt Disney World Resort seeks an In-Room Dining Coordinator to deliver personalized dining experiences in guests' rooms. You will receive guest requests, coordinate with kitchen and service staff, and ensure prompt, flawless service with attention to detail.

The ideal candidate has 1-2 years in Food & Beverage, understands Opera or Micros, is fluent in English, and works well under pressure.