In-Room Dining Concierge

Four Seasons; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance after 30 days

Dental & Vision insurance

401(k) Matching

Employee discounts

Job summary

Four Seasons Orlando is seeking an In-Room Dining Coordinator to deliver exceptional guest dining experiences. You will handle guest requests, communicate with the kitchen and room service, and ensure timely delivery with attention to detail.

The role requires 1–2 years in Food & Beverage, fluency in English, and the ability to thrive in a luxury hotel environment. A flexible schedule including weekends and holidays is expected.

Qualifications

• 1–2 years of experience in Food & Beverage preferred.
• Fluent English required for guest interactions and internal communications.
• Experience with guest service in luxury/hospitality environments is a plus.

Responsibilities

• Answer guest calls with courteous service and obtain complete order details.
• Record orders accurately in the POS system and relay to kitchen and room service.
• Coordinate delivery to guestrooms, ensuring timely service and high quality of food presentation.
• Anticipate guest needs, resolve issues promptly, and upsell where appropriate.
• Coordinate amenities and collaborate with team members to ensure seamless guest experiences.

Skills

Food & Beverage experience

Opera knowledge

Micros knowledge

English fluency

Tools

Opera software

Micros POS

Job description

Four Seasons Orlando is seeking an In-Room Dining Coordinator to deliver exceptional guest dining experiences. You will handle guest requests, communicate with the kitchen and room service, and ensure timely delivery with attention to detail.

The role requires 1–2 years in Food & Beverage, fluency in English, and the ability to thrive in a luxury hotel environment. A flexible schedule including weekends and holidays is expected.