Lux Hotel Laundry Supervisor — Lead Quality & Guest Service

Salamander Collection; Middleburg (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with company match

Generous Paid Time Off

Eight Paid Holidays

Employee room discounts

Job summary

Salamander Middleburg in Middleburg, VA is seeking an experienced Laundry Supervisor to lead daily laundry operations and support our housekeeping team in a luxury resort setting. The role oversees Laundry Service Professionals, ensures timely processing of linens and inventory, and upholds the highest service standards.

The ideal candidate will have at least two years in laundry or related operations, strong leadership and communication skills, and the ability to manage a fast-paced shift.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Minimum two years of experience in laundry operations, housekeeping, hospitality, commercial laundry, healthcare laundry, or related operational environments.
• Previous supervisory, lead, or team leadership experience preferred.
• Bilingual English and Spanish strongly preferred.
• Strong leadership, communication, coaching, and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to stand, walk, bend, lift, and perform physical work throughout the shift.
• Flexible availability including weekends, holidays, and AM/PM shifts.

Responsibilities

• Supervise and coordinate daily laundry operations in a luxury resort environment.
• Train, coach, and develop Laundry Service Professionals to achieve productivity and quality standards.
• Monitor linen processing, sorting, washing, drying, pressing, folding, and distribution activities.
• Conduct quality inspections to ensure cleanliness, presentation, and consistency.
• Maintain appropriate linen inventory levels and communicate shortages or operational concerns.
• Ensure proper use, care, and maintenance of laundry equipment and machinery.
• Promote workplace safety and compliance with OSHA, company, and departmental standards.
• Assist with scheduling, staffing, and daily workflow management.
• Support Housekeeping leadership in achieving departmental goals and service standards.
• Lead daily line-ups, coaching discussions, and team communications.
• Serve as Manager on Duty (MOD) for Laundry and Housekeeping when assigned.
• Maintain Forbes Five‑Star service standards and support an exceptional guest experience.

Skills

Leadership

Communication

Coaching

Organizational skills

Bilingual English and Spanish

Education

High school diploma or GED

Job description

Salamander Middleburg in Middleburg, VA is seeking an experienced Laundry Supervisor to lead daily laundry operations and support our housekeeping team in a luxury resort setting. The role oversees Laundry Service Professionals, ensures timely processing of linens and inventory, and upholds the highest service standards.

The ideal candidate will have at least two years in laundry or related operations, strong leadership and communication skills, and the ability to manage a fast-paced shift.