Luxury Turndown Attendant – Forbes Five‑Star Resort

Salamander Collection; Middleburg (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Disability insurance

Tuition reimbursement

Employee rewards

Complimentary meals

Complimentary parking

Room/dining discounts

Friends & family rates

Luxury resort opportunity

Job summary

Salamander Middleburg in Middleburg, Virginia, seeks a detail-oriented Turndown Attendant to prepare guest rooms for evening service, delivering Forbes Five-Star standards of cleanliness, comfort, and presentation.

You will refresh bedrooms and bathrooms, inspect rooms, stock carts, and respond to guest requests, contributing to a welcoming environment and a luxurious guest experience.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous housekeeping, room attendant, turndown attendant, hotel, hospitality, or cleaning experience preferred.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• Strong communication and guest service skills.
• Ability to stand, walk, bend, stoop, kneel, and perform physical tasks throughout the shift.
• Must be able to lift and move up to 50 pounds.
• Ability to read, write, speak, and understand English.

Responsibilities

• Perform evening turndown service in guest rooms according to Forbes Five-Star standards.
• Refresh and reset guest bedrooms and bathrooms to ensure a clean, comfortable, and inviting environment.
• Conduct self-inspections to ensure all guest rooms meet established quality standards.
• Organize and stock housekeeping carts, supply rooms, and linen closets.
• Complete daily assignments and required documentation accurately and efficiently.
• Report maintenance concerns, damages, and room discrepancies to Housekeeping leadership.
• Respond promptly to guest requests and special service needs.
• Maintain cleanliness and organization of assigned work areas.
• Assist with special cleaning projects and support other housekeeping team members as needed.
• Follow all safety, sanitation, and housekeeping procedures.

Skills

Attention to detail

Guest service

Independence

Communication

Physical stamina

English literacy

Education

High school diploma or equivalent

Job description

Salamander Middleburg in Middleburg, Virginia, seeks a detail-oriented Turndown Attendant to prepare guest rooms for evening service, delivering Forbes Five-Star standards of cleanliness, comfort, and presentation.

You will refresh bedrooms and bathrooms, inspect rooms, stock carts, and respond to guest requests, contributing to a welcoming environment and a luxurious guest experience.