Lux Hotel Door & Bell Concierge

Highgate; San Francisco (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Holidays

Paid Vacation

Paid Sick Leave

Employee Assistance Program

Tuition Reimbursement

Jury Duty Leave

Personal Leave

Medical Leave

Job summary

Highgate Hotels' Huntington project in San Francisco seeks a Door & Bell attendant to warmly welcome guests, assist with luggage and transportation, and support front-of-house operations in a luxury setting.

The role requires a high school diploma, hotel experience preferred, and the ability to lift heavy objects, stand for long periods, and communicate effectively with guests and staff.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Must have a valid driver’s license for the applicable state.
• Flexible and long hours sometimes required.
• Heavy work — ability to lift up to 100 pounds occasionally, 50 pounds frequently, and up to 20 pounds constantly.

Responsibilities

• Load and unload luggage carts and assist guests with tagging, storing and retrieving luggage.
• Assist guests with cabs and other transportation requirements.
• Call the garage for valet cars, if applicable.
• Open vehicle and hotel doors and greet arriving guests.
• Respond to guest questions and provide information on local attractions, events and daily activities in the hotel.
• Be aware of VIP and repeat guests; greet them by name.
• Announce departing shuttles.
• Maintain cleanliness of motor entrance and front door.

Skills

Customer service

Communication

Multitasking

Physical stamina

Guest relations

Education

High School diploma

Job description

Highgate Hotels' Huntington project in San Francisco seeks a Door & Bell attendant to warmly welcome guests, assist with luggage and transportation, and support front-of-house operations in a luxury setting.

The role requires a high school diploma, hotel experience preferred, and the ability to lift heavy objects, stand for long periods, and communicate effectively with guests and staff.