Fragrance & Beauty Advisor - Luxury Client Experience

Chanel, Inc.; Sacramento, Roseville (CA, CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Wellbeing resources

Paid time off (Wellbeing Days)

401K and other incentives

Robust healthcare offerings

Life insurance and disability coverage

Wellbeing fund

Job summary

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor to be the brand ambassador, delivering exceptional service and expert product knowledge in-store. You will nurture client relationships, drive sales targets, and participate in seasonal trainings to apply insights daily.

The role emphasizes a premium customer experience, teamwork, and alignment with CHANEL standards across in-store and online channels.

Qualifications

• Provides superior service to clients through CHANEL service ritual.
• Builds client relationships with trust and personal connection.
• Delivers excellence in in-store and omni-channel experiences.

Responsibilities

• Provide superior service to every client through the CHANEL service ritual.
• Deepen client relationships and loyalty through personal connection.
• Achieve sales targets using product, services, and data capture to retain clients.
• Attend seasonal seminars and apply learnings to daily work.
• Maintain an omni-channel mindset to ensure seamless in-store and online experiences.

Skills

Customer service

Communication

Teamwork

Listening skills

Flexibility

Job description

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor to be the brand ambassador, delivering exceptional service and expert product knowledge in-store. You will nurture client relationships, drive sales targets, and participate in seasonal trainings to apply insights daily.

The role emphasizes a premium customer experience, teamwork, and alignment with CHANEL standards across in-store and online channels.