Lux Eyewear Sales Associate - Part-Time

EssilorLuxottica; Mentor (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Bonus/commission

Job summary

LensCrafters in Mentor, OH is seeking a part-time Retail Sales Associate who delivers exceptional customer service, builds lasting client relationships, and helps customers find the perfect eyewear. You will gain in-depth knowledge of frames, lenses, and add-ons while providing personalized recommendations.

This role requires availability in evenings, weekends and holidays; you will contribute to in-store and omnichannel sales, maintain a clean environment, and participate in ongoing training to

Qualifications

• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
• Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Sales targets

Communication

Team player

Problem-solving

Education

High school diploma

Job description

LensCrafters in Mentor, OH is seeking a part-time Retail Sales Associate who delivers exceptional customer service, builds lasting client relationships, and helps customers find the perfect eyewear. You will gain in-depth knowledge of frames, lenses, and add-ons while providing personalized recommendations.

This role requires availability in evenings, weekends and holidays; you will contribute to in-store and omnichannel sales, maintain a clean environment, and participate in ongoing training to