Licensed Optician: Precision Eyewear & Service Leader

Certification TOGAF; Mentor (OH); On-site; USD 21,000 - 34,000; Part time

Job summary

LensCrafters in Mentor, OH is seeking a part-time Licensed Optician to deliver legendary customer service and craft high-quality eyewear that meets customers' needs.

You will welcome customers, take precise measurements, fit frames, and use tablet tools, while staying current on fashion trends and store merchandise; this role emphasizes care, accuracy, and teamwork within a fast-paced environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Sales skills

iPad proficiency

POS familiarity

Math skills

Fashion trends

Merchandise knowledge

Technology adaptability

Education

State Licensure

High school diploma

Tools

POS systems

Calculators

Tablet/iPad

Job description

LensCrafters in Mentor, OH is seeking a part-time Licensed Optician to deliver legendary customer service and craft high-quality eyewear that meets customers' needs.

You will welcome customers, take precise measurements, fit frames, and use tablet tools, while staying current on fashion trends and store merchandise; this role emphasizes care, accuracy, and teamwork within a fast-paced environment.