Lux Downtown Restaurant Host: Guest Seating & Service

IHG Hotels; California (MO); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

IHG Hotels in Los Angeles, CA is seeking a courteous host/hostess to welcome guests, seat them, and manage reservations. The role emphasizes teamwork with servers and other departments to deliver high-quality service in a luxury setting.

The position requires basic reading, writing and math skills with at least 6 months of food service experience. Expect to work nights, weekends, and holidays in a fast-paced environment.

Qualifications

• Basic reading, writing and math skills.
• 6 months food service experience.

Responsibilities

• Greet guests promptly and seat them, balancing workload among servers.
• Maintain accurate waiting list and alert guests when tables are ready.
• May process reservations and answer service phone; practice up-selling.
• Clear and reset tables; assist with opening tasks and station assignments.
• Handle guest complaints and special requests as needed.

Skills

Customer service

Communication

Job description

IHG Hotels in Los Angeles, CA is seeking a courteous host/hostess to welcome guests, seat them, and manage reservations. The role emphasizes teamwork with servers and other departments to deliver high-quality service in a luxury setting.

The position requires basic reading, writing and math skills with at least 6 months of food service experience. Expect to work nights, weekends, and holidays in a fast-paced environment.