Lux Dining Reservations Concierge

The Setai; Miami Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A luxury hotel in Miami Beach is seeking a Dining Reservations Coordinator to manage guest reservations and ensure exceptional service. This full-time position requires a high school diploma and skills in guest service, attention to detail, and telephone etiquette. Key responsibilities include recording reservations, coordinating special events, and assisting guests with inquiries. Join a dynamic team that thrives in a fast-paced environment while contributing to a luxurious guest experience.

Qualifications

• Must be at least 18 years of age or older.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Must be detail-oriented.

Responsibilities

• Provide exemplary guest service.
• Receive and record reservations via telephone, e-mail, and in-person.
• Handle reservations for special events, including all holidays.

Skills

Guest service

Telephone skills

Attention to detail

Education

High school diploma or GED equivalent

Tools

Windows-based software

Microsoft Word

Job description

A luxury hotel in Miami Beach is seeking a Dining Reservations Coordinator to manage guest reservations and ensure exceptional service. This full-time position requires a high school diploma and skills in guest service, attention to detail, and telephone etiquette. Key responsibilities include recording reservations, coordinating special events, and assisting guests with inquiries. Join a dynamic team that thrives in a fast-paced environment while contributing to a luxurious guest experience.