Luxury Dining Reservations Coordinator

Setai Hotel Group; Miami Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Setai Hotel Group in Miami Beach is seeking a full-time Dining Reservations Coordinator. This role focuses on providing exemplary guest service and managing reservations across all dining outlets.

Key responsibilities include handling reservations via phone and email, coordinating events, and ensuring guest satisfaction. Candidates should be detail-oriented and have a high school diploma or GED equivalent. Join a luxury environment that blends elegance with the vibrant South Beach scene.

Qualifications

• Must be at least 18 years of age or older.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Must be detail-oriented.

Responsibilities

• Provide exemplary guest service for all reservation requests.
• Receive and record reservations via telephone, e‑mail, and in‑person.
• Coordinate special memos for large parties and special events.

Skills

Guest service

Attention to detail

Telephone skills

Problem-solving

Basic mathematics

Education

High school diploma or GED equivalent

Tools

Windows-based software

Microsoft Word

Point of Service System

Job description

Setai Hotel Group in Miami Beach is seeking a full-time Dining Reservations Coordinator. This role focuses on providing exemplary guest service and managing reservations across all dining outlets.

Key responsibilities include handling reservations via phone and email, coordinating events, and ensuring guest satisfaction. Candidates should be detail-oriented and have a high school diploma or GED equivalent. Join a luxury environment that blends elegance with the vibrant South Beach scene.