VIP Dining Host & Guest Concierge

Gale Hotels; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

A well-established hotel chain is seeking a Host to enhance guest experience in Miami. The ideal candidate will greet guests, manage reservations, and ensure excellent service. To succeed in this role, you should have a strong customer service orientation, experience in a similar role, and the ability to work flexible hours including weekends. This position requires standing for long periods and interacting with guests in both English and Spanish.

Qualifications

• Minimum 1 year of experience as a Host or in customer service.
• Flexibility to work shifts including weekends and holidays.
• Understanding of hygiene and food safety rules.

Responsibilities

• Greet guests warmly and escort them to their dining area.
• Manage bookings in person, over the phone, or online.
• Observe and meet guests' needs throughout their dining experience.

Skills

Customer service orientation

Ability to multi-task

Attention to detail

Education

High School degree, GED or Equivalent

Job description

A well-established hotel chain is seeking a Host to enhance guest experience in Miami. The ideal candidate will greet guests, manage reservations, and ensure excellent service. To succeed in this role, you should have a strong customer service orientation, experience in a similar role, and the ability to work flexible hours including weekends. This position requires standing for long periods and interacting with guests in both English and Spanish.