Lux Dining Host | Maître d'hôtel & Guest Journey Lead

Hilton; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Parental leave

Job summary

Hilton's Waldorf Astoria New York seeks a Maître d'hotel Hospitality Coordinator for Lex Yard to set the tone for a luxury dining journey. You will welcome guests, manage seating flow, and ensure anticipatory service, while remembering guest names and preferences to elevate every visit.

This role emphasizes warm, engaging presence, meticulous detail, and a passion for Forbes 5-Star hospitality in a renowned NYC setting.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Integrity and always doing the right thing.
• Inspiring others through Leadership.
• Teamwork drives the best outcomes.

Responsibilities

• Greet guests warmly and ascertain their needs quickly and effectively.
• Seat guests, manage the seating chart, and monitor dining activity for a seamless experience.
• Respond promptly and knowledgeably to guest inquiries and special requests.
• Perform opening/closing tasks and assist with service prep such as stocking and folding silverware.

Skills

Guest service

Seating management

Guest relations

Communication

Job description

Hilton's Waldorf Astoria New York seeks a Maître d'hotel Hospitality Coordinator for Lex Yard to set the tone for a luxury dining journey. You will welcome guests, manage seating flow, and ensure anticipatory service, while remembering guest names and preferences to elevate every visit.

This role emphasizes warm, engaging presence, meticulous detail, and a passion for Forbes 5-Star hospitality in a renowned NYC setting.