Lumberyard Customer Care & Sales Associate

Pryor Lumber Company; Pryor Creek (OK); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Résumé du poste

Tahlequah Lumber Co Inc. is seeking a Yard Associate to represent the company with excellent customer service and knowledge of products. You will help customers in person and on the phone, assist with pricing, special orders, and promotions, while keeping the lumberyard tidy and safe.

Responsibilities include inventory, loading vehicles, helping yard staff, and adhering to store policies. This role requires physical lifting and teamwork in a fast-paced retail environment.

Qualifications

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.

Responsabilités

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Connaissances

Customer service

Product knowledge

Organized

Communication skills

Sales techniques

Forklift operation

Lifting 80 lbs

Description du poste

Tahlequah Lumber Co Inc. is seeking a Yard Associate to represent the company with excellent customer service and knowledge of products. You will help customers in person and on the phone, assist with pricing, special orders, and promotions, while keeping the lumberyard tidy and safe.

Responsibilities include inventory, loading vehicles, helping yard staff, and adhering to store policies. This role requires physical lifting and teamwork in a fast-paced retail environment.