LUMBER COUNTER SALES

Pryor Lumber Company; Pryor Creek (OK); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Résumé du poste

Tahlequah Lumber Co Inc. is looking for a yard associate to deliver outstanding customer service and maintain a clean, efficient lumberyard. You will assist customers in person and by phone, help with orders, and ensure accurate loading and inventory.

The role emphasizes product knowledge, teamwork, and a commitment to learning about our retail offerings. This position is on-site and fast-paced, with a focus on safety and customer satisfaction.

Qualifications

• Outstanding customer service skills and professional attitude.
• Willingness to continue learning about products and services.
• Organized, self-starter who can think independently and solve problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of sales methods and techniques.
• Ability to safely operate a forklift.
• Ability to lift up to 80lbs regularly.

Responsabilités

• Provide excellent customer service in person and on the phone, assist with questions and add-on sales.
• Use point-of-sale systems for price lookups and order entries.
• Keep lumberyard clean and inviting; perform housekeeping tasks as needed.
• Notify customers of promotions and new products.
• Assist with inventory and loading customers' vehicles.
• Support yard staff and ensure safety and store policies are followed.

Connaissances

Customer service

Product knowledge

Organization

Communication

Sales techniques

Forklift operation

Physical strength

Outils

Point-of-sale systems

Forklift

Description du poste

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Yard associates are expected to maintain a positive representation of Tahlequah Lumber Co Inc. by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.

Goals

• Continually expand knowledge of all departments, both in the lumberyard and retail store.
• Become a versatile employee, able to help in other areas as needed.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.

Team member sales