Lumber Yard Specialist: Forklift & Customer Care

Central Network Retail Group, LLC (CNRG); Ozark (AL); On-site; USD 16,531 - 22,041; Full time

Job summary

Central Network Retail Group, LLC is seeking Yard Associates for the yard and warehouse to provide excellent customer service while handling merchandise, loading/unloading trucks, and assisting drivers and customers at job sites.

The role requires forklift operation, safety awareness, and the ability to lift up to 100 lb loads. High school diploma or equivalent is preferred; driving and delivery experience are a plus, with a focus on accuracy and teamwork in a fast-paced environment.

Qualifications

• Must be able to perform each duty and responsibility in a satisfactory manner.
• Forklift certification, delivery experience, experience dealing with the public, basic math skills, satisfactory reading, writing, and speaking skills.
• Knowledge of lumber, building materials, and material handling is preferred.
• Must be able to lift and load merchandise weighing up to 100 lbs. for various amounts of time, place merchandise in locations above six feet in height, unload a delivery truck, climb a ladder, and maneuver safely at store, in yard or warehouse, and at job sites.
• High school diploma or equivalent is preferred.

Responsibilities

• Greet customers or contractors in a friendly manner upon entry into the yard or warehouse.
• Operate forklift to merchandise and stock yard and warehouse.
• Assist truck drivers in delivery of merchandise to homeowners and job sites using company equipment.
• Load materials into customers’ vehicles or on to company delivery vehicles, after validating type and quantity based on the record of the transaction from the company’s point-of-sale system.
• Develop thorough expertise related to operation of the forklifts, warehouse lifts, pallet jacks, or other equipment utilized for product movement at the store.
• Unload incoming freight, taking care not to damage the incoming goods or the equipment that belongs to the carrier.
• Accurately build loads and prepare materials for delivery before delivery takes place.
• Identify product shortages and out-of-stocks and report to store management.
• Maintain yard and warehouse in clean and orderly condition.
• Assist cashiers or other store personnel as requested when customers need help with items taken through the register, such as bagged goods or bulky items.
• Assist with contractor sales counter functions as necessary.

Skills

Customer service

Safety-conscious

Basic math

Reading & writing

Speaking skills

Education

High school diploma or equivalent

Tools

Forklift certification

Delivery experience

Job description

Central Network Retail Group, LLC is seeking Yard Associates for the yard and warehouse to provide excellent customer service while handling merchandise, loading/unloading trucks, and assisting drivers and customers at job sites.

The role requires forklift operation, safety awareness, and the ability to lift up to 100 lb loads. High school diploma or equivalent is preferred; driving and delivery experience are a plus, with a focus on accuracy and teamwork in a fast-paced environment.