Lumber Yard Sales Associate

Rocky; Rockport (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Rocky's Ace Hardware in Rockport, MA is seeking a sales associate to deliver exceptional customer service, process sales efficiently, and manage cash register operations. You will support store operations, stock merchandise, and maintain attractive displays to drive shopper engagement.

The role emphasizes customer-focused selling, teamwork with management, and adherence to store promotion and merchandising standards. Flexible hours and team-oriented environment are expected.

Qualifications

• Proven customer service experience in a retail setting.
• Ability to meet sales goals while assisting customers.
• Experience handling cash and operating a POS register.

Responsibilities

• Provide amazing customer service and engage customers to determine needs.
• Process sales quickly and accurately; operate the cash register.
• Maintain store cleanliness, stock shelves, and merchandise displays.
• Assist management with promotions, planograms and end-cap displays.
• Attend monthly store meetings and follow Lighthouse customer service standards.

Skills

Customer service

Sales skills

Cash handling

Merchandising

Store operations

Job description

Rocky's Ace Hardware, 3 Station Square, Rockport, Massachusetts, United States of America

Job Description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

Rocky's Ace Hardware, 3 Station Square, Rockport, Massachusetts, United States of America