Sales Associate

Rocky; Ludlow (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Rocky\'s Ace Hardware in Ludlow, MA is seeking a Sales Associate dedicated to delivering amazing customer service while driving sales. You will handle cashiering, stock, merchandising, and customer assistance, ensuring smooth store operations and a welcoming shopping environment.

The role requires energy, reliability and excellent communication with customers and team members. Training will cover store policies, Ace Rewards promotions, and safety guidelines to help you meet daily goals and

Qualifications

• Excellent customer service oriented approach.
• Ability to drive sales while delivering accurate transactions.
• Willingness to work across store tasks including stocking and merchandising.

Responsibilities

• Provide amazing customer service with strong sales skills.
• Cashiering, product placement, receiving merchandise and store stocking.
• Work with management to achieve sales and productivity goals.
• Maintain clean, organized register area and stocked supplies.
• Promote Ace Rewards and inform customers about promotions.
• Attend mandatory monthly store meetings.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Stocking

Team collaboration

Job description

Rocky's Ace Hardware, 442 Center Street, Ludlow, Massachusetts, United States of America

Job Description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

• Ability to combine amazing customer service with strong sales skills;


• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;


• Work with management team to achieve established sales and productivity goals;


• Assisting in maintaining the good working condition of store equipment;


• Work with management to develop and execute ideas and activities to increase store traffic;


• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;


• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards


• Greet customers as they enter the store


• Maintain awareness of all promotions and advertisements


• Accurately and efficiently ring on registers and maintain all cash at registers


• Maintain orderly appearance of register area and supplies stocked


• Solicit customers to open an Ace Rewards card


• Issuing receipts, refunds, credits or change due to customers


• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

Rocky's Ace Hardware, 442 Center Street, Ludlow, Massachusetts, United States of America