Yard Associate

Home Central; Town of Candor (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Home Central in New York State is seeking a Yard Associate to support customers, keep the lumberyard clean, and help with daily operations. You will assist shoppers, process add-on sales, load customer vehicles, and ensure accurate inventory and safety standards are followed.

A positive attitude, reliable teamwork, willingness to learn, and the ability to lift up to 80 lbs are essential. Training will be provided, and you will participate in staff meetings while representing a family-owned

Qualifications

• Outstanding customer service and professional attitude.
• Willingness to learn about products and processes.
• Organized self-starter who can work independently.
• Ability to lift up to 80 lbs and perform manual tasks.

Responsibilities

• Provide excellent customer service by assisting customers and suggesting add-ons.
• Assist with price lookups, special orders, and order entry using POS systems.
• Maintain a clean, safe, and inviting lumberyard environment.
• Notify customers of promotions and new products.
• Help with regular inventory and loading customer vehicles.
• Support daily upkeep of lumber stacks and store policies compliance.
• Identify shoplifters and respond per store policy.
• Attend staff meetings and contribute to a positive team culture.

Skills

Customer service

Product knowledge

Organizational skills

Communication skills

Sales techniques

Forklift operation

Lifting up to 80 lbs

Tools

POS systems

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development

Yard associates are expected to maintain a positive representation of Home Central by providing an outstanding customer experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include but not limited to the following responsibilities:

• Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special order and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer's vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs. on a regular basis.

Goals:

• Continually expand knowledge of all departments, both in the lumber yard and the retail store.
• Become a versatile employee, able to help in other areas as needed.'
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.

Come join a Family-owned company that takes pride in being a stable employer for 50+ years!