Yard Associate

Home Central Stores; Town of Vestal (NY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Home Central Stores is seeking a Yard Associate to support our lumberyard and retail store. You will help customers find merchandise, operate POS systems for pricing and orders, and keep the yard clean and organized to create a welcoming shopping environment.

Responsibilities include assisting with loading vehicles, maintaining stock and inventory, and adhering to safety policies while promoting promotions and new products. A strong customer-service mindset is essential.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs. regularly.

Responsibilities

• Provide excellent customer service by assisting customers, answering questions, helping them find merchandise and suggesting add-on sales that will help them complete their project.
• Knowledge of point-of-sale systems to assist with price lookup, special orders and order entry.
• Create an inviting environment by maintaining a clean and orderly lumberyard, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customers' vehicles and check invoices for correct products loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and respond per store policy.
• Attend all staff meetings.
• Adhere to store policies and safety standards.

Skills

Customer service

Forklift operation

Communication

Product knowledge

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development

Yard associates are expected to maintain a positive representation of Home Central by providing an outstanding customer experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include but not limited to the following responsibilities:

Responsibilities:

• Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special order and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer's vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs. on a regular basis.

Goals:

• Continually expand knowledge of all departments, both in the lumber yard and the retail store.
• Become a versatile employee, able to help in other areas as needed.'
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.

Come join a Family-owned company that takes pride in being a stable employer for 50+ years!