Lumber Counter Sales Specialist – Customer First

Tague Lumber; Kennett Square (Chester County); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Tague Lumber in Kennett Square is seeking a friendly Counter Sales Representative to welcome customers and provide helpful product guidance. You will support both walk-in and phone customers, processing orders and building lasting relationships within the community.

The role emphasizes a customer-first approach, strong communication, and ability to thrive in a fast-paced environment while using our POS system to finalize transactions.

Qualifications

• Strong communication and interpersonal skills.
• Customer-first mindset and friendly demeanor.
• Ability to stay organized in a fast-paced environment.
• Valid driver's license.
• Basic reading, writing, and arithmetic skills.

Responsibilities

• Welcome and assist customers with a friendly, professional approach, helping identify the right products and solutions for their needs.
• Build and maintain strong customer relationships while supporting new business growth.
• Accurately and efficiently process sales orders.
• Provide clear and reliable product and order information in person and over the phone.
• Maintain a positive, professional, and customer-first attitude in all interactions.
• Work collaboratively with team members to support smooth daily operations.
• Learn and effectively use our point-of-sale (POS) system.

Skills

Customer service

Communication

Time management

Organizational skills

Driver's license

POS system

Tools

POS system

Job description

Tague Lumber in Kennett Square is seeking a friendly Counter Sales Representative to welcome customers and provide helpful product guidance. You will support both walk-in and phone customers, processing orders and building lasting relationships within the community.

The role emphasizes a customer-first approach, strong communication, and ability to thrive in a fast-paced environment while using our POS system to finalize transactions.