Luggage Repair Technician | Client Care & Troubleshooting

RIMOWA; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

RIMOWA in Miami, FL seeks a Client Care Technician to inspect and repair damaged luggage, using small hand tools to restore items to manufacturer standards. You will follow safety and quality guidelines while maintaining efficient work practices.

Responsibilities include estimating repair costs, operating inventory systems, assisting the Head Technician with training, loading/unloading materials, and keeping the workspace clean and safe in a fast-paced service and repair department.

Qualifications

• Minimum two years' experience in a manufacturing/technical environment with hands-on experience using small hand tools.
• Ability to work under pressure and meet deadlines.
• Strong manual dexterity and hand-eye coordination.

Responsibilities

• Inspect luggage and determine repair requirements.
• Repair or replace defective parts using hand/power tools.
• Test repaired products for proper function according to standards.
• Estimate repair costs for labor and materials.
• Inspect incoming products for defects or shipping damage.

Skills

Hands-on small hand tools

Attention to detail

Problem solving

Manual dexterity

Job description

RIMOWA in Miami, FL seeks a Client Care Technician to inspect and repair damaged luggage, using small hand tools to restore items to manufacturer standards. You will follow safety and quality guidelines while maintaining efficient work practices.

Responsibilities include estimating repair costs, operating inventory systems, assisting the Head Technician with training, loading/unloading materials, and keeping the workspace clean and safe in a fast-paced service and repair department.