Lubricant Customer Support & Order Specialist

GROWMARK, Inc.; Pipestone (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

GROWMARK, Inc. in Pipestone, MN seeks an entry-level role to assist with lubricant orders, billing, and customer service. You will enter orders, respond to inquiries, and support inventory and vendor records, ensuring accurate data in the system.

Responsibilities include processing payments, updating billing, and collaborating with store staff to deliver timely service while adhering to safety and company policies.

Qualifications

• High school education or equivalent required; related clerical experience.
• Ability to perform keyboard entry and strong computer skills.
• Demonstrates business knowledge, collaboration, communication, customer focus, and decision making.

Responsibilities

• Enter customer orders for lubricant products and services promptly.
• Respond to inquiries on orders, service information, and inventory availability.
• Provide information on warehouse inventory, order status, backorders, and vendor POs.
• Assist customers in-store and process purchases in the system.
• Process credit card payments and enter billing data for processing.

Skills

Order entry

Billing

Customer service

Keyboard entry

Computer skills

Communication

Education

High school diploma

Tools

FBS system

Job description

GROWMARK, Inc. in Pipestone, MN seeks an entry-level role to assist with lubricant orders, billing, and customer service. You will enter orders, respond to inquiries, and support inventory and vendor records, ensuring accurate data in the system.

Responsibilities include processing payments, updating billing, and collaborating with store staff to deliver timely service while adhering to safety and company policies.