Lube Technician Key Holder - FT 0201

Paycom - ATS; Mundelein (IL); On-site; USD 32,000 - 38,000; Full time

Job summary

Paycom - ATS in Mundelein, IL is seeking a dependable Key Holder to support daily service operations and ensure customers receive efficient, friendly service. The role focuses on opening/closing duties, cash handling, basic oil changes, and guiding a small team with a strong emphasis on safety and customer satisfaction.

The position requires prior service or retail experience, basic mechanical aptitude, and a valid driver’s license.

Qualifications

• Prior experience in a service or retail environment required.
• Automotive experience is a plus.
• Must be at least 18 years old with a valid driver’s license and able to pass a background check.

Responsibilities

• Unlock and secure the location at the start and end of shifts.
• Handle daily deposits when the Center Manager is absent.
• Secure cash and store safe per protocols.
• Lead the team during daily operations to maintain workflow.
• Perform oil changes, fluid checks, filter replacements, and minor vehicle services.
• Maintain inventory and report needs to Center Manager.
• Uphold health, safety, and cleanliness standards in bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Escalate safety, security, or behavioral issues to District Manager if needed.
• Train and mentor new employees and ensure policy compliance.

Skills

Leadership

Customer service

Time management

Communication

Attention to detail

Mechanical aptitude

Dependability

Job description

Job OverviewWe’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.ResponsibilitiesUnlock and secure the location at the beginning and end of shiftsIn the absence of the Center Manager is responsible for daily deposits to bank and securing the location safeEnsure the security of cash from the register drawer and closure of the store safe, in accordance with established protocolsAssist in leading the team during daily operations and ensuring workflow efficiencyPerform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle servicesMaintain inventory of supplies and report needs to Center ManagerUphold health, safety, and cleanliness standards in the service bays and customer areasProvide outstanding customer service and resolve basic issues or complaintsReport any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center ManagerEscalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessaryTrain and mentor new employeesEnsure compliance with company policies and proceduresRequirementsPrior experience in a service or retail environment; automotive experience is a plusStrong work ethic, dependability, high integrity and attention to detailBasic mechanical aptitude or willingness to learnAbility to manage time and multitask in a fast-paced settingExcellent communication and customer service skillsAvailability to work flexible hours, including weekendsMust pass company background checkMust be at least 18 years old with a valid driver’s license