LTSS Service Care Coordinator

Arizona Complete Health; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated LTSS Service Care Coordinator to enhance the quality of care for long-term care members. In this role, you will develop and coordinate personalized service plans, ensuring that members receive the necessary resources and support. Your expertise in holistic care management will be vital as you engage with members, families, and healthcare providers to facilitate access to essential services. Join a dynamic team that values flexibility and offers comprehensive benefits, including competitive pay and professional growth opportunities. If you are passionate about making a difference in the lives of others, this role is perfect for you.

Benefits

Health Insurance

401K Plan

Tuition Reimbursement

Paid Time Off

Flexible Work Schedule

Qualifications

• 1 year of related experience in care coordination or management.
• Strong communication skills to interact with members and families.

Responsibilities

• Develop and coordinate personalized care plans for long-term care members.
• Evaluate member needs and facilitate access to services and resources.
• Monitor care plans and provide recommendations based on member status.

Skills

Care Coordination

Holistic Care Management

Communication Skills

Problem-Solving

Education

Bachelor's Degree

Job description

Join to apply for the LTSS Service Care Coordinator role at Arizona Complete Health.

4 days ago Be among the first 25 applicants.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome.
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialists, and/or community resources needed for long-term care.
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members.
• Provides resource support to members and their families/caregivers for various needs (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans.
• Monitors care plans/service plans, member status and outcomes, and provides recommendations to care plan/service plan based on identified member needs.
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met.
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators.
• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate.
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits.
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience: Requires a Bachelor's degree and 1 year of related experience or equivalent experience acquired through applicable knowledge, duties, scope, and skills reflective of this position.

Pay Range: $22.50 - $38.02 per hour.

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on skills, experience, education, and other factors. Total compensation may include additional incentives.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care and Insurance