LTSS Service Care Coordinator

Centene Corp.; Illinois; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate LTSS Service Care Coordinator to enhance the lives of its members. This role involves developing personalized care plans and coordinating with healthcare providers to ensure quality service delivery. With a focus on Medicaid aging and physically disabled populations, you'll engage in meaningful interactions, providing essential support and education to members and their families. Join a forward-thinking organization that values flexibility and offers a comprehensive benefits package, including competitive pay and opportunities for professional growth.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• Bachelor's degree required with 1 year of related experience.
• RN licensed in Illinois or equivalent experience preferred.

Responsibilities

• Assist in developing and coordinating care management activities.
• Evaluate member needs and recommend plans for best outcomes.
• Coordinate between members and care providers for service access.

Skills

Care Coordination

Assessment Skills

Communication

Problem Solving

Education

Bachelor's Degree

Master's Degree in Human Services

Job description

LTSS Service Care Coordinator page is loaded

LTSS Service Care Coordinator

Apply locations Remote-IL time type Full time posted on Posted Yesterday job requisition id 1567958

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

THIS POSITION IS REMOTE/WORK FROM HOME WITH 75% TRAVEL TO VISIT ASSIGNED MEMBERS IN THE COMMUNITY 1 X 90 DAYS SUPPORTING MEDICAID AGING/PHYSICALLY DISABLED POPULATION.

QUALIFIED APPLICANTS NEED TO RESIDE IN ONE OF THE FOLLOWING COOK COUNTY ILLINOIS ZIP CODES: 60653, 60615, 60637, 60649, 60619, 60617, 60628, 60828, 60827, 60633, 60616, 60632, 60609, 60638, 60629, 60636, 60621, 60652, 60620, 60655, 60643, 60406, 60482, 60803, 60805

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 1 year of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

For Illinois Plan Only: In addition to the requirements above the employee working on

Physically Disabled/Elderly
Candidate must meet one of the 3 following criteria:
1. RN licensed in Illinois.
2. Bachelor or Master’s Degree prepared in human services related field. Bachelor’s degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology.
3. LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly

Pay Range: $22.50 - $38.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act