LTSS Service Care Coordinator

Centene; Schaumburg (IL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules (remote,hybrid

field or office

Job summary

Centene is seeking an LTSS Service Care Coordinator in Schaumburg, IL to develop, assess, and coordinate holistic care management activities for quality, cost-effective outcomes.

The role requires evaluating member needs, developing long-term care plans, and coordinating with care providers. Expect on-site visits, education for members and families, and compliance documentation. 50% local travel and a full-time day shift are included.

Qualifications

• Bachelor's degree or nursing licensure with care coordination experience.
• Minimum 1 year of related experience.

Responsibilities

• Evaluate the member's needs and recommend/facilitate the best outcome plan.
• Assist with developing ongoing long-term care/service plans.
• Coordinate between the member and care provider team to ensure service accessibility.
• Provide resource support for various member needs based on service assessment.
• Monitor care plans and member status, providing recommendations as needed.
• Interact with long-term care healthcare providers to meet member needs.
• Collect, document, and maintain member information for compliance.
• Perform on-site visits to assess member needs and collaborate with providers.
• Facilitate education for members and families on healthcare options and benefits.
• Provide feedback to leadership on opportunities to improve care quality.

Education

Bachelor's degree

Bachelor's or Master’s Degree in a human services related field

RN license (Illinois)

LPN license with one year of elderly assessments experience

Job description

About This Role

The LTSS Service Care Coordinator assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. This role is ideal for individuals who are passionate about supporting long-term care members and their families.

Highlights

• Pay: $23 - $39/hour
• Location: Schaumburg, IL
• Schedule: Full Time, Day shift
• Travel: Approximately 50% local travel required

What You’ll Do

• Evaluate the needs of the member and recommend/facilitate the best outcome plan.
• Assist with developing ongoing long-term care/service plans.
• Coordinate between the member and care provider team to ensure service accessibility.
• Provide resource support for various member needs based on service assessment.
• Monitor care plans and member status, providing recommendations as needed.
• Interact with long-term care healthcare providers to meet member needs.
• Collect, document, and maintain member information for compliance.
• Perform on-site visits to assess member needs and collaborate with providers.
• Facilitate education for members and families on healthcare options and benefits.
• Provide feedback to leadership on opportunities to improve care quality.

Requirements

Education:

• Bachelor's degree required

Experience:

• 1 year of related experience or equivalent experience

Licenses & Certifications:

• RN (Registered Nurse) - Illinois
• OR Bachelor's or Master's Degree in a human services related field
• OR LPN (Licensed Practical Nurse) with one year of experience in comprehensive assessments for the elderly

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible work schedules (remote, hybrid, field, or office)

About Centene

Centene is a leading healthcare provider committed to delivering exceptional patient care. They connect people to the care they need to live healthier lives, making a real impact every day through meaningful challenges that support individuals, families, and communities.