LTL Manager

Wavepoint; Erie (Erie County); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary and bonus

Health, dental, vision, and life ins.

401(k) with company match

Paid time off and holidays

Professional growth and development

Job summary

Wavepoint is seeking an LTL Manager in our Brokerage Division to lead a team of LTL Specialists and drive operational excellence. You will strengthen carrier and customer relationships, optimize processes via technology and analytics, and expand LTL service capabilities to deliver best-in-class results.

The role emphasizes leadership, collaboration across brokerage, operations, and sales, and ongoing process improvement in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or related field (or equivalent experience).
• 3+ years of LTL brokerage, carrier management, or transportation operations experience; leadership preferred.
• Strong understanding of LTL pricing, tariffs, routing, and industry software platforms.

Responsibilities

• Lead, coach, and develop a team of LTL Specialists to achieve performance goals in service quality, margin growth, and operational efficiency.
• Build and sustain partnerships with LTL carriers to improve pricing, service levels, and network coverage.
• Develop relationships with key customers, collaborating on capacity, rate solutions, and proactive problem solving.
• Utilize TMS and analytics tools to streamline workflows, improve visibility, and drive cost savings.
• Monitor metrics such as margin per load, service performance, and carrier utilization for improvements.
• Collaborate with internal teams to align customer expectations with execution capabilities.
• Support continuous improvement by introducing new technologies, processes, or carrier programs.
• Oversee carrier onboarding and compliance to meet standards and policies.
• Forecast volume trends and develop strategic capacity/margin plans.

Skills

Leadership

Analytical skills

Negotiation

Communication

Cross-functional teamwork

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

McLeod

TAI

Project44

Job description

Position Overview

Competitive Base Salary plus Variable Compensation

The LTL Manager will lead a team of LTL Specialists within our Brokerage Division, driving operational excellence, customer satisfaction, and profitability. This role is responsible for strengthening carrier and customer relationships, optimizing processes through technology and analytics, and expanding our LTL service capabilities to deliver best-in-class results.

Description

LTL Manager – Brokerage Division

Key Responsibilities

• Lead, coach, and develop a team of LTL Specialists to achieve performance goals in service quality, margin growth, and operational efficiency.
• Build and sustain strong partnerships with LTL carriers to improve pricing, service levels, and network coverage.
• Develop and enhance relationships with key customers, collaborating on capacity, rate solutions, and proactive problem solving.
• Utilize transportation management systems (TMS) and analytics tools to streamline workflows, improve visibility, and drive cost savings.
• Monitor performance metrics such as margin per load, service performance, and carrier utilization to identify opportunities for improvement.
• Collaborate with internal brokerage, operations, and sales teams to ensure alignment between customer expectations and execution capabilities.
• Support continuous improvement initiatives by introducing new technologies, processes, or carrier programs that enhance efficiency or profitability.
• Oversee carrier onboarding and compliance to ensure performance standards and company policies are consistently met.
• Forecast volume trends and develop strategic plans to manage capacity and margin in varying market conditions.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or related field (or equivalent experience).
• 3+ years of LTL brokerage, carrier management, or transportation operations experience; prior leadership experience preferred.
• Strong understanding of LTL pricing structures, tariffs, routing, and industry software platforms (McLeod, TAI, Project44, or equivalent).
• Proven track record in building carrier networks and improving operational margins.
• Excellent communication, analytical, and negotiation skills.
• Ability to lead cross-functional teams and thrive in a fast-paced, results-driven environment.

Benefits

• Competitive salary and performance-based bonus
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and holidays
• Opportunities for professional growth and development

Why Join Us?

This is an opportunity to shape the growth of our LTL operations in a dynamic brokerage environment. You’ll have the tools, technology, and autonomy to build high-performing teams, cultivate lasting partnerships, and drive measurable impact across the organization.