LTL Logistics Specialist - Carrier Relations & Quotes

RXO, Inc.; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) matching

Health, dental, vision

EAP

Tuition reimbursement

Job summary

RXO, Inc. in Chicago, IL is seeking an experienced LTL Logistics Specialist to manage daily operations for our managed accounts, coordinate shipments, and support competitive pricing for quotes.

You will build strong carrier relationships and ensure on-time, profitable service across a large network. Responsibilities include tracking shipments, classifying freight, quoting, resolving issues, and collaborating with internal teams to maintain service levels.

Responsibilities

• Account Assignment & Knowledge: Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Load Management: Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communication: Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Freight Classification and Pricing: Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Problem Solving & Issue Resolution: Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Client Relationships: Develop strong working relationships with customer contacts and facilities.
• Collaboration: Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Quoting: Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Job description

RXO, Inc. in Chicago, IL is seeking an experienced LTL Logistics Specialist to manage daily operations for our managed accounts, coordinate shipments, and support competitive pricing for quotes.

You will build strong carrier relationships and ensure on-time, profitable service across a large network. Responsibilities include tracking shipments, classifying freight, quoting, resolving issues, and collaborating with internal teams to maintain service levels.