Logistics Specialist - LTL

RXO, Inc.; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Pre-tax accounts

Disability insurance

Life insurance

EAP

Career development

Paid time off

Job summary

RXO, Inc. is seeking a driven Specialist, Logistics in Atlanta to support order entry, routing, dispatching and traffic coordination across our large North American network. You will monitor loads, communicate with drivers and customers, perform pre-bill audits and collaborate with the billing team to resolve discrepancies.

A high school diploma and 1 year LTl experience are preferred. This role offers growth opportunities within a fast‑paced logistics environment and a comprehensive benefits

Qualifications

• 1 year of Less-Than-Truckload logistics experience is required.
• General knowledge of the transportation industry is a plus.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions taken; update receivers and customers on status of loads.
• Monitor daily pick-ups and deliveries; verify loads arrive on time and in good condition.
• Take check calls from drivers; validate load data before marking delivered for billing.
• Investigate product overages, shortages, damages and complete documentation.
• Schedule and reschedule delivery appointments; accept/decline loads per direction from account managers.
• Perform billing pre-audits to confirm invoices match quoted rates and file disputes if needed.
• Collaborate with billing to ensure disputes are handled and customers notified of changes.
• Maintain the team distribution list and ensure requests are handled within time limits.

Skills

Logistics support

Order entry

Routing & dispatching

Traffic coordination

Education

High school diploma or equivalent

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO.

What Your Day-to-day Will Look Like

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Perform billing pre-audits to confirm the customer & carrier final invoices match the originally quoted rate. If it does not, obtain supporting documents from customers and file a dispute with a carrier.
• Work closely with the billing department to ensure disputes are handled appropriately and that the customer and sales rep is notified of any changes to their billing.
• Maintain the team distribution list. Ensure every request is handled within the allotted time limit.

At a Minimum, You’ll Need

• 1 year of Less-Than-Truckload logistics experience

It’d Be Great If You Also Have

• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.