LTC Eligibility Worker

ND Health and Human Services; North Dakota; Remote; USD 32,000 - 46,000; Full time

Job summary

ND Health and Human Services is seeking an Eligibility Worker for the Long-Term Care Unit. This role evaluates eligibility for Long-Term Care Medicaid programs, performs asset assessments, and ensures compliance with Federal and State regulations.

You will communicate requirements and maintain accurate case data across systems, with occasional call center support. The position requires a high school diploma or GED and four years of experience determining eligibility in a social service office,

Qualifications

• Must have a High School Diploma or GED and four years of work experience determining eligibility in a social service office in TANF, SNAP, Foster Care, Medicaid, or LIHEAP.

Responsibilities

• Evaluate and determine applicant eligibility for Long-Term Care Medicaid programs based on Federal and State regulations.
• Complete asset assessments and eligibility reviews with accuracy and timeliness.
• Communicate eligibility requirements and follow-up actions to applicants and entities.
• Enter, update, and maintain accurate case data in the appropriate systems.
• Provide support for the Long-Term Care Unit Call Center when needed.

Education

High School Diploma or GED

4 Years Eligibility Determination Experience

Tools

None

Job description

Economic Assistance is seeking an Eligibility Worker that can be Remote in North Dakota.

As an Eligibility Worker in the Long-Term Care Unit, you will evaluate and determine applicant eligibility for Long-Term Care Medicaid programs based on Federal and State regulations. You will complete asset assessments and eligibility reviews with accuracy and timeliness, ensuring compliance with all applicable laws. You will communicate eligibility requirements and application follow-up actions to applicants and other entities through various channels, providing clear and effective guidance. Additionally, you will enter, update, and maintain accurate case data in the appropriate systems, demonstrating attention to detail and a commitment to accuracy. When needed, you will provide support for the Long-Term Care Unit Call Center, ensuring a seamless experience for callers.

To succeed in this role, you will need a solid understanding of Aged, Blind, and Disabled (ABD) Medicaid, with familiarity in Long-Term Care Medicaid being a plus. You must have strong organizational skills and can manage multiple tasks and shifting priorities with ease. You are proactive and embrace and leverage technology to improve processes. You approach challenges with resourceful problem-solving skills and adaptability, enabling you to navigate situations with confidence. You are dedicated to providing accurate and efficient services and have the ability to tailor communication to suit your audience.

To Be Considered For This Position, You Must Have a High School Diploma Or GED And Four (4) Years Of Work Experience Determining Eligibility In a Social Service Office In One Of The Following Economic Assistance Programs

• Temporary Assistance Needy Families (TANF)
• Supplemental Nutrition Program (SNAP)
• Foster Care
• Medicaid
• Low-income Energy Assistance program (LIHEAP).

This position requires a valid driver's license and successful completion of the assigned defensive driving course if job requires.

Location

This position may work from home anywhere in North Dakota and surrounding cities with the ability and willingness to work during regular business hours.

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Crystal Labatore at [e-mail] or at [phone].

Employing Unit ND HHS - Economic Assistance

TTY Number ND Relay Service 1 [phone] (text) or 1 [phone] (voice)

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.