LPN/MA: Front Office & Patient Care, Tuition Support

Mercy Co; Eureka (MO); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a front office associate to greet patients, manage phone and in-person inquiries, and support clinical staff in a busy medical office in Eureka, Missouri.

The role involves maintaining the waiting room, performing front office tasks, and assisting with patient care under nurses and physicians. The position emphasizes service standards aligned with Mercy's mission and values.

Qualifications

• Education: High School Diploma or equivalent.
• Other: Customer service and computer skills required.
• Preferred Experience: At least one year of experience.

Responsibilities

• Greets and directs patients via phone or in person.
• Maintains waiting area and front office duties as needed.
• Assists with patient care as directed by nurses and physicians.
• Maintains examination rooms and calls pharmacy with prescriptions.
• Notifies patients of test results as appropriate.

Skills

Customer service

Communication skills

Computer skills

Phone etiquette

Education

High School Diploma or equivalent

Tools

Office software

Job description

Mercy is seeking a front office associate to greet patients, manage phone and in-person inquiries, and support clinical staff in a busy medical office in Eureka, Missouri.

The role involves maintaining the waiting room, performing front office tasks, and assisting with patient care under nurses and physicians. The position emphasizes service standards aligned with Mercy's mission and values.