Patient Care Partner (LPN/MA) - Front Office

Mercy Co; Washington (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is hiring for a front desk/medical office support role. You will greet and direct patients, manage the waiting area, and perform front office tasks as needed.

You will assist nurses and physicians and help maintain clean exam rooms while handling calls to pharmacies and sharing test results with patients. This position emphasizes compassionate patient care, teamwork, and adherence to Mercy service standards.

Qualifications

• Education: High School Diploma or equivalent.
• Other: Customer service and computer skills required.

Responsibilities

• Greet and direct patients by phone or in person.
• Maintain waiting room and front office duties.
• Assist with patient care as directed by nurses and physicians.
• Maintain examination rooms.
• Call pharmacy with prescriptions and notify patients of test results.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma

Tools

Computer skills

Job description

Mercy is hiring for a front desk/medical office support role. You will greet and direct patients, manage the waiting area, and perform front office tasks as needed.

You will assist nurses and physicians and help maintain clean exam rooms while handling calls to pharmacies and sharing test results with patients. This position emphasizes compassionate patient care, teamwork, and adherence to Mercy service standards.