Patient Care & Front Office Specialist (LPN/MA)

Mercy Co; O’Fallon (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Mercy is seeking a front desk/clinical support team member to greet and direct patients by phone or in person, maintain the waiting area, and perform front office duties as needed. You will assist with patient care under nurses and physicians and keep examination rooms orderly.

Responsibilities include calling pharmacies with prescriptions, notifying patients of test results, and contributing to Mercy's mission and service standards.

Qualifications

• Education: High School Diploma or equivalent.
• Other: Customer service and computer skills required.
• Preferred Experience: At least one year of experience.

Responsibilities

• Greets and directs patients via phone calls or direct contact.
• Maintains waiting room.
• Performs front office duties as needed.
• Assists with all aspects of patient care as directed by nurses and physicians.
• Maintains examination rooms.
• Calls pharmacy with prescriptions, and patients with test results.

Skills

Customer service

Computer skills

Education

High School Diploma or equivalent

Job description

Mercy is seeking a front desk/clinical support team member to greet and direct patients by phone or in person, maintain the waiting area, and perform front office duties as needed. You will assist with patient care under nurses and physicians and keep examination rooms orderly.

Responsibilities include calling pharmacies with prescriptions, notifying patients of test results, and contributing to Mercy's mission and service standards.