Loyalty Specialist Sales, Services Business Development

Mastercard Inc.; United States; Presencial; USD 90.000 - 150.000; Jornada completa

Descripción de la vacante

Mastercard Loyalty Solutions is seeking a dynamic Sales Manager to drive the sale of loyalty platforms and card benefits to financial institutions and merchants. This role blends business development with technical insight to guide platform implementations and customer journeys.

You will manage key relationships, articulate platform value to non-technical stakeholders, and lead complex projects across internal and external teams, with focus on growth in the EEMEA region and global clients.

Formación

• Education: Undergraduate degree required; MBA or relevant post graduate degree recommended.
• Experience: Proven track record in selling technology solutions, ideally loyalty programs, within Financial Services, Digital/Retail/Consumer/B2B sectors.
• Market experience: Extensive knowledge of business development in the EEMEA region with established network.
• Language: Fluency in English and Russian.
• Technical knowledge: Strong understanding of loyalty platforms, digital technologies, marketing services, and platform implementations.
• Environment: Ability to navigate a multi-stakeholder environment and manage client/internal expectations.
• Consulting/Tech background preferred; banking experience a plus.

Responsabilidades

• Lead sales efforts for loyalty platforms, solutions, and card benefits with revenue targets.
• Develop and maintain relationships with issuers and merchants to sell loyalty products.
• Articulate platform and solution details to clients and guide implementations and customer journeys.
• Navigate complex stakeholder environments to ensure smooth sales processes.
• Act as trusted advisor to identify business needs and provide tailored loyalty solutions.
• Communicate technical value to non-technical stakeholders and support market analysis.

Conocimientos

Sales

Relationship management

Technical sales

Strategic thinking

English fluency

Russian language

Educación

Bachelor's degree

MBA or equivalent

Herramientas

CRM systems

Descripción del empleo

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Loyalty Specialist Sales, Services Business Development

Who is Mastercard?

Mastercard Loyalty Solutions is the world's largest loyalty company, a service division within Mastercard that provides reward programs, offers, and benefits to both financial institutions and merchants. We manage over 600 million accounts on our loyalty systems, serving over 2000 global clients. We offer an end-to-end outsourced service and are at the forefront of next-generation loyalty solutions, including Personalized Card Linked Offers and Pay with Reward Points. Our global team consists of 900 loyalty specialists working across the world, leading the integration of loyalty with payments.

Job Overview:

We are seeking a dynamic and experienced Sales Manager to drive the sales of loyalty platforms and solutions, as well as card benefits. This role requires an individual with outstanding business development skills and understanding of technology platforms. The ideal candidate will have a strong background in both sales and technical environments, with the ability to manage complex projects across multiple stakeholders, both internally and externally. You will play a key role in growing our customer base, managing relationships, and ensuring the successful delivery of loyalty and benefits solutions.

Key Responsibilities:

• Sales Strategy & Execution: Lead the sales efforts for loyalty platforms, solutions, and card benefits, with a focus on meeting and exceeding revenue targets.
• Client Engagement & Relationship Management: Develop and maintain strong relationships with key decision-makers across industries, including issuers and merchants, to sell and promote our diverse range of loyalty products.
• Platform & Solution Sales: Understand and articulate the technical aspects of our loyalty platforms and solutions to clients, guiding them through platform and product implementations and customer journey strategies.
• Stakeholder Management: Navigate and manage complex environments with multiple stakeholders (internal and external) to ensure smooth sales processes and customer satisfaction.
• Consultative Selling: Act as a trusted advisor to clients, identifying their business needs and providing tailored loyalty and card benefits solutions.
• Communication Skills: Ability to simplify technical details for non-technical stakeholders and clearly explain the platform's value.
• Market Analysis & Reporting: Monitor industry trends and competitor offerings, sharing insights to help refine sales strategies.
• Multi-tasking & Prioritization: Efficiently manage multiple client accounts, sales opportunities, and projects simultaneously.

Key Qualifications:

• Education: Undergraduate degree required; MBA or relevant post graduate degree recommended.
• Experience: Years of experience in sales, with a proven track record in selling technology solutions, ideally in loyalty programs, within Financial Services, Digital / Retail / Consumer/ B2B / sectors.
• Market experience: Extensive knowledge and experience of business development within the EEMEA region with established network across the region
• Language Proficiency: Fluency in both English and Russian is a must. This role requires excellent communication and presentation skills in all relevant languages.
• Technical Knowledge: Strong understanding of loyalty platforms, digital technologies, marketing services, and platform implementation processes.
• Complex Environment Management: Ability to navigate a multi-stakeholder environment, ensuring alignment and managing expectations from both clients and internal teams.
• Consulting & Technology Experience (Preferred): A background in consulting or technology would be highly beneficial, particularly in understanding customer-facing solutions and financial services. Banking experience is a plus.

Corporate Security Responsibility

• All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.