Loyalty Platform Manager: Optimization & Integrations

Preferred Travel Group; Chicago (IL); On-site; USD 85,000 - 95,000; Full time

Job summary

Preferred Travel Group in Chicago is seeking a Manager, Loyalty Systems to own daily administration, optimization, and performance of the I Prefer loyalty platform and related systems.

The role collaborates with IT, data, marketing, and operations to ensure reliable platform operations, accurate point posting, and seamless partner integrations, while driving enhancements and initiatives across the loyalty program.

Qualifications

• Experience managing loyalty program elements and rules.
• Ability to map business needs to technical capabilities.

Responsibilities

• Manage day-to-day loyalty platform operations and configurations.
• Coordinate integrations, data transfers, and uptime monitoring.
• Lead feature testing, UAT, and QA for loyalty enhancements.
• Ensure accurate points posting, tracking, and reconciliation across partners.
• Collaborate with IT, data, marketing, and operations to support program initiatives.

Skills

Loyalty platforms

SQL

Power BI

CRM

Data analysis

Tools

Power BI

SQL Server

Microsoft Dynamics CRM

PMS systems

Job description

Preferred Travel Group in Chicago is seeking a Manager, Loyalty Systems to own daily administration, optimization, and performance of the I Prefer loyalty platform and related systems.

The role collaborates with IT, data, marketing, and operations to ensure reliable platform operations, accurate point posting, and seamless partner integrations, while driving enhancements and initiatives across the loyalty program.