Loyalty & Cage Services Leader

Dreamscape Flamingo Road Management LLC; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Dreamscape Flamingo Road Management LLC is seeking a Cage Cashier and Player Services Lead to oversee operations and enhance customer service experience. Responsibilities include supervising staff, managing loyalty programs, and ensuring compliance with regulations.

The ideal candidate possesses significant casino experience, strong communication skills, and is willing to work flexible hours. Join us in delivering exceptional service to our guests!

Qualifications

• Must be at least 21 years old.
• At least one year of Casino or Hospitality industry experience.
• Strong written and verbal communication skills in English.

Responsibilities

• Supervise Cage Cashier/Player Service Representatives.
• Maintain knowledge of casino loyalty program and promotions.
• Assist with guest inquiries about promotions and offers.

Skills

Customer service

Communication skills

Teamwork

Ability to work flexible schedule

Reliability

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

IGT

Job description

Dreamscape Flamingo Road Management LLC is seeking a Cage Cashier and Player Services Lead to oversee operations and enhance customer service experience. Responsibilities include supervising staff, managing loyalty programs, and ensuring compliance with regulations.

The ideal candidate possesses significant casino experience, strong communication skills, and is willing to work flexible hours. Join us in delivering exceptional service to our guests!