Lower School Receptionist, K-4

Erie 1 BOCES; Buffalo (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Tapestry School in Buffalo, NY is seeking a Lower School Receptionist for K-4, handling front-office support, greeting families, and directing inquiries. This role also serves as Substitute Coordinator, coordinating coverage and onboarding with administration.

A high school diploma is required; an associate or bachelor’s in business is a plus; 1–3 years of office experience preferred. Proficiency in Google Workspace and excellent interpersonal and customer service skills are essential for

Qualifications

• High School diploma required; Associate's or Bachelor's in Business Administration or related field preferred.
• One to three years of office experience.

Responsibilities

• Respond to general inquiries and direct questions to appropriate staff.
• Greet visitors and maintain a welcoming front-office environment.
• Coordinate substitute staffing and onboarding with administration.
• Record attendance and manage attendance-related communications.
• Maintain student records and support school events.
• Provide clerical support to the Lower School administration team.
• Maintain filing systems and manage mail.
• Enforce visitor protocols and security procedures.
• Communicate with families, staff, and community partners.

Skills

Interpersonal communication

Customer service

Time management

Organizational skills

Written communication

Verbal communication

Education

High School diploma

Associate's or Bachelor's degree in Business Administration or related field

Tools

Google Workspace / G Suite

Job description

POSITION: Lower School Receptionist, K-4

SCHOOL YEAR: 2026-2027

REPORTS TO: K-4 Building Principal

WAGE/HOUR STATUS: 12 month, Full-Time Non-Exempt

Mission: Educating and inspiring a diverse community of K-12 learners by engaging them in rigorous real-world learning experiences which prioritize intellectual, social and emotional growth.

Vision: Tapestry is a vibrant, sustainable school that empowers learners and leaders to make a positive impact in our communities and beyond.

Values: Perseverance, Integrity, Respect & Responsibility

POSITION SUMMARY: Under the direction of the Principal, the Lower School Receptionist provides front-office support to students, families, staff, and community members by responding to general school inquiries, communicating school policies and procedures, and directing questions to the appropriate staff members as needed. As the primary point of contact for the Lower School, the Receptionist plays a key role in fostering a welcoming, professional, and community-centered environment.

The ideal candidate is passionate about serving families in the City of Buffalo and thrives in a fast-paced, mission-driven school setting. This individual demonstrates excellent interpersonal, written, and verbal communication skills, along with strong organizational and administrative abilities. The successful candidate will exercise sound judgment, effectively manage multiple priorities, and handle sensitive and confidential matters with professionalism and discretion.

In addition to receptionist responsibilities, this role also serves as the Substitute Coordinator, managing the school's daily substitute staffing needs in collaboration with school administration. Responsibilities include coordinating substitute coverage, onboarding substitute staff, maintaining positive relationships with daily and building substitutes, and supporting the smooth and efficient operation of the school each day.

Roles And Responsibilities

• Ensure accurate daily student attendance is recorded and reported for grades K-4.
• Manage the tardy process and communicate with families regarding student absences and tardiness.
• Maintain and monitor employee time and attendance records.
• Run attendance reports and follow up on student excuse notes and documentation.
• Serve as the primary point of contact for incoming calls, visitors, students, and families.
• Support a safe and welcoming school environment by enforcing building entry and visitor protocols.
• Make daily announcements for staff and students.
• Provide general administrative and clerical support to the Lower School administration team.
• Maintain student records and update files with required documentation.
• Receive, sort, and distribute mail and deliveries.
• Maintain office organization, supplies, and shared staff spaces, including the faculty room and main office.
• Provide basic printer and copier support for faculty and office staff.
• Coordinate and support substitute teacher coverage and onboarding in collaboration with administration.
• Communicate professionally and effectively with families, staff, students, and community partners.
• Support school events, family engagement activities, and after-school functions as needed.
• Maintain organized electronic and physical filing systems.
• Handle sensitive and confidential information with discretion and professionalism.
• Prioritize multiple responsibilities and respond proactively in a fast-paced school environment.

OTHER QUALIFICATIONS

• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Excellent time management skills and the ability to organize and prioritize work.
• Proficient in Google Suites, or related software.

EDUCATION AND EXPERIENCE

• High School degree required; additional qualification as an Receptionist, Administrative Assistant or School Secretary a plus.
• Associate's or Bachelor's degree in Business Administration or related field preferred.
• One to three years of experience in an office setting.

Physical Requirements: Work is performed primarily in an office environment, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion including walking, bending, standing. Substantial movements (motions) of the wrists, hands, and/or fingers to complete typing, filing, and data entry. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Position requires talking, walking, driving, speaking and comprehension of complex matters.

The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Itinerant Location: 111 Great Arrow Ave. Buffalo, NY 14216

Salary: From : 40000.00

Salary: To : 50000.00

Salary Competitive : Y

Position Status : Full time

Contact Person's Name : Department of Human Resources

Contact Person's Email : [e-mail]