Low Voltage Technician

ADT; Charleston (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance.

401(k) with company match.

Tuition reimbursement.

Company vehicle provided.

Disability and life insurance.

Paid time off.

Career growth opportunities.

Job summary

ADT in Charleston, SC is seeking a field service installer for advanced low-voltage systems under 50V. You’ll work in customer homes, installing wiring, testing systems, and ensuring reliable operation with safety in mind.

You’ll troubleshoot, educate customers on features, and maintain a tidy workspace. A high school diploma, valid driver’s license, and strong communication skills are required; willingness to work evenings/weekends is essential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices per site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Tech-savvy

Detail-oriented

Problem solving

Customer-focused

Education

High school diploma or equivalent

Tools

Computer hardware

Software

Network diagnostics

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

What you will do

You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low-voltage systems (under 50V). You’ll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

What you need to be successful

We’re looking for tech‑savvy, detail‑oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record (additional licensing may be required by location).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer‑first communication style.
• Self‑directed with solid time management in a fast‑paced environment.

What will set you apart

• Prior field technical training is preferred.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Company vehicle provided.
• Short- and long‑term disability, life insurance, and well‑being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers’ needs.
• Click here to view our full benefit offerings.

Why you’ll love working here

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Legal compliance

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Commission disclosure (if applicable)

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Equal Employment Opportunity

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.